This is a case involving a credit union's right to change customer agreements and require arbitration through email notifications. The plaintiff sued over overdraft fees, leading to a dispute about arbitration. The Court of Appeals upheld arbitration, with one judge dissenting. The case is now being appealed to the Supreme Court, and it has potential implications for various businesses, including insurance companies. NCADA joined with the NC Chamber Legal Institute in an amicus to the NC Supreme Court. Thank you to members Christopher Smith and David Ortiz with Smith Anderson for authoring the brief. Read more about case from Law 360.
