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by Michael T. Murray, Veritext

Streamlining Legal Work with Technology and Simple Tips

The pressure on legal professionals is immense with managing heavy documentation, meeting strict deadlines and conducting thorough research – all while ensuring case preparation is meticulous. Fortunately, advancements in technology offer tangible solutions to alleviate some of this burden. In addition, there are practical tips that can help attorneys reduce stress and manage their workload more efficiently.

Technology’s Role in Easing Legal Workloads

Imagine transforming time-consuming tasks like formatting transcript summaries, organizing exhibits and managing deposition logistics into seamless activities. With tools like artificial intelligence and automated systems, this is no longer just a vision of the future but an actual opportunity today. AI has proven to significantly enhance productivity, reduce errors and free up time for more strategic tasks. A recent Goldman Sachs study revealed that AI could automate up to 44% of routine legal tasks, providing law firms with both time and cost savings. By adopting these technologies, legal professionals can focus on higher-level work that requires human judgment, empathy and critical thinking.

Here are some technologies and tips to help make your legal work more efficient and stress-free:

A Comprehensive Solution

One indispensable tool is MyVeritext, a complimentary and completely searchable web-based portal for scheduling proceedings; joining upcoming remote depositions; and accessing transcripts, exhibits and other files. It is the most technologically robust repository and scheduling system in the industry. Compliant with both HIPAA and PII standards, MyVeritext allows you to securely store and access your legal documents from anywhere. MyVeritext users have access to drag-and-drop scheduling features and can simply upload a proceeding notice directly from their desktop and schedule a deposition within seven seconds. Its powerful search functionality makes finding the necessary files fast and intuitive, further reducing the time attorneys spend on manual document retrieval.

Transcript Summarization

AI-generated transcript summaries are another leading-edge tool that can transform a once time-consuming task into a fast and efficient process. In general any AI-generated material, though very helpful, should be viewed as draft-quality work; human review is crucial to ensure accuracy.

Security is another major consideration when utilizing AI tools. Though it may be tempting to handle summarization of this nature on your own – through a tool like ChatGPT – it’s critical to consider the associated risks. Legal transcripts may include personal information, copyrighted material or sensitive data requiring HIPAA compliance. Any confidential information can (and will) be used for AI learning on a public model. Refrain from openly sharing your confidential data by utilizing a third-party vendor that can ensure that robust security measures, such as encrypted data storage and transmission, are implemented.

Flexible delivery and formatting options are also helpful to consider when selecting a vendor. Look for those that can supply summaries suited to various litigation types and having multiple delivery options.

For example, Veritext’s Smart Summary offers AI-generated abstracts alongside certified transcripts in an editable Microsoft Word format, allowing you to make adjustments and highlight key testimony quickly.

Dynamic Testimony

Capturing witness interactions with exhibits during a deposition has never been easier thanks to tools like Exhibit Capture. This technology allows clients to present electronic exhibits in a dynamic and compelling way, by recording witness mouse movements and keystrokes in real time during a deposition. A video file of a witness interacting with the document is then paired with picture-in-a-picture legal videography creating a persuasive package of testimony.

Seamless Collaboration

Another key tool for deposition efficiency is Exhibit Share, a secure and straightforward way to introduce exhibits during a deposition. This paperless solution allows participants, whether local or remote, to share exhibits instantly via a secure and private platform. Exhibit Share not only saves time but also eliminates the hassle and costs associated with shipping, scanning and managing paper documents. It’s an ideal tool for today’s remote and hybrid legal environment where depositions often involve both in-person and remote participants.

Electronic Date Calculators

Physical calendars, though useful, can lead to errors. Tools like the Veritext Filing Date Online Calculator allow you to calculate filing dates quickly and accurately, even factoring in holidays and weekends. These calculators help legal professionals avoid deadline mishaps by offering more precise date tracking.

Management of Multiple Exhibits

Managing multiple exhibits across various depositions or cases is a common challenge for legal teams. Veritext’s Advanced Case Exhibits (ACE) is a solution that bundles all of your case exhibits into a single, organized package. Exhibits are arranged chronologically with a descriptive index and presented in a hyperlinked, searchable PDF. Accessible from any device, ACE helps you eliminate the need for cumbersome physical documents, freeing you from those bankers boxes full of paper. Its PDF format makes it especially helpful and easy to access on the fly in courtrooms with spotty Wi-Fi.

Secure Document Exchange

Legal teams need a neutral and secure location to store and exchange documents. Veritext Vault offers a cloud-based depository that keeps documents safely stored and easily accessible, meeting the highest standards of compliance with HIPAA and PII. Accessible from any web browser, Veritext Vault allows for smooth and secure collaboration with external parties.

Industry CLEs

Continuing legal education courses focused on technology can be invaluable for legal professionals. Many providers, like Veritext, offer CLEs on topics such as exhibit sharing, videography, remote proceedings and AI solutions. These sessions not only help legal teams stay updated on the latest tools but also offer hands-on demonstrations that can improve daily workflows. Register for a Veritext CLE at www.veritext.com/cle.

Conclusion

Legal work is inherently challenging, but modern technologies and practical tips can reduce stress and increase efficiency. By leveraging tools like AI, automation and secure document management systems like MyVeritext, Exhibit Capture, Exhibit Share, ACE and Veritext Vault, legal professionals can streamline their workflows, ultimately saving time and enhancing their focus on client advocacy. With the right resources in place, lawyers can manage their workload more effectively, freeing up valuable time for strategic thinking and professional growth.

About the Author
Michael T. Murray is the director of client solutions for Veritext Legal Solutions. Murray stays on top of litigation technology trends and travels throughout the nation speaking and providing informative and entertaining CLEs, educational instruction and product demonstrations to legal professionals.

by Salvatore Popolillo III, Hedrick Gardner Kincheloe & Garofalo, LLP

Children born out of wedlock is a growing trend in the United States.¹ According to recent statistics published by the North Carolina Department of Health and Human Safety, from January through March 2024 more than 40% of children born in North Carolina were born out of wedlock.² Given this statistic, it is foreseeable that, more and more often, practitioners will be presented with death claims where the issue arises of whether to provide death benefits to a child born out of wedlock.

For background, the North Carolina Workers’ Compensation Act (“Act”) states persons wholly dependent upon the deceased are entitled to death benefits.³ Further, a “child shall be conclusively presumed to be wholly dependent” upon the deceased.⁴ Under the Act, a “child” is defined to “include a posthumous child, a child legally adopted prior to the injury of the employee, and a stepchild or acknowledged child born out of wedlock dependent upon the deceased….”⁵ Of note, this definition was changed in 2013 to replace “acknowledged illegitimate children” with “acknowledged child born out wedlock.”⁶ Regardless of the nomenclatural change, a child born out of wedlock has presented issue for North Carolina Courts – and correspondingly, workers’ compensation practitioners.

This article will outline precedent, and the standards of proof, set by our Courts for a child born out of wedlock’s entitlement to death benefits. This article addresses our Courts’ findings particularly on the issue of dependency, not the acknowledgment of the child born out of wedlock. Specifically, this article will discuss four cases: The first two cases address a legal dependency standard, generally holding that a decedent as the respective parent of a child born out of wedlock bears a legal obligation to the child, which is sufficient for the child to be dependent upon the deceased; The second two cases are more recent and discuss a factual dependency, requiring children born out of wedlock to show substantial dependence upon the deceased.

Legal Dependency

First, in 1935, the Supreme Court, in Lippard v. Southeastern Express Co., noted children born out of wedlock could be entitled to death benefits, contrary to common law principle which did not provide benefits for “illegitimate children.”⁷ The decedent, Lippard, sustained a compensable fatal injury while his fiancé was pregnant.⁸ Lippard’s fiancé gave birth to his child after his fatal injury; thus, the Court was presented with the issue of whether this child born out of wedlock was dependent upon his deceased father and entitled to death benefits.⁹ In ruling to provide the child death benefits, the Supreme Court considered the interpretation of N.C.G.S. § 97-2(12), and stated:

“The dependency which the statute recognizes as the basis of the right of the child to compensation grows out of the relationship, which in itself imposes upon the father the duty to support the child, and confers upon the child the right to support by its father. The status of the child, social or legal, is immaterial.”¹⁰

Thereafter, in Hewett v. Garrett, the Supreme Court in 1968 was, again, tasked with deciding whether a deceased employee’s child born out of wedlock was entitled to death benefits.¹¹ The decedent, Hewett, was listed on the child’s birth certificate as her father.¹² Hewett’s child and the child’s mother resided with the child’s maternal grandmother.¹³ Hewett also resided in the maternal grandmother’s residence while contributing to the support of the child and child’s mother.¹⁴ However, Hewett separated from the child’s mother and did not provide support to either for four-and-a-half years prior to his death.¹⁵

The Court contemplated the definition of child under N.C.G.S. § 97-2(12), noting this statute recognized “a distinction between actual and legal dependency” for which, “[a] legal dependence is sufficient and the law fixes that type of responsibility on the father of [a child born out of wedlock].“¹⁶ Based on this legal dependence (i.e., Hewett was listed on the child’s birth certificate as her father), the Court concluded that “[a]lthough evidence is lacking that he contributed to the child’s support after he separated from the mother, his legal responsibility continued. His failure to support did not work a forfeiture of the child’s right to participate in the death benefits under Workmen’s Compensation.”¹⁷ Thus the Court awarded death benefits to the child.¹⁸

Factual Dependency

More recently, in 1985, the Court of Appeals, in Winstead v. Derreberry, considered whether a stepchild was entitled to death benefits.¹⁹ The Court considered the definition of child under N.C.G.S. § 97-2(12), and noted the definition provided a “sub-group” of each classification; specifically, the grammatical phrasing of this section requires a stepchild and children born out of wedlock to prove they were dependent upon the deceased.²⁰ In distinguishing from the legal dependency standard set in Lippard and Hewett, the Court noted that stepchildren could not possibly prove legal dependency, unless the child was adopted, so rather the Legislature’s intent was to afford a “presumption of dependency to those persons who would most usually be factually dependent upon the deceased thereby alleviating the burdensome requirement of proof of dependency in every case.”²¹ Thus, the Court noted that stepchildren could also be factually dependent upon the deceased, and created a substantial dependency test specific for determination of a stepchild’s dependency upon the deceased.²²

Although the Winstead Court did not hold this test directly applies to children born out of wedlock, the Court’s grammatical interpretation of N.C.G.S. § 97-2(12) classified stepchildren and children born out of wedlock into the same “sub-group,” impliedly requiring the same burden of proof.²³

In 2022, the Court of Appeals in Thompson by and Through Morris v. J.H. Honeycutt & Sons, Inc., (notably an unpublished decision), considered whether a child born out of wedlock was also entitled to death benefits.²⁴ The decedent, Thompson, acknowledged and provided financial support to the child. However, the child was born out of wedlock, and while the decedent was alive, there was doubt the child was actually his, and a later DNA test showed the child likely was not. ²⁵  In considering whether the child was entitled to death benefits, the Court used the Winstead Court’s grammatical conclusion of N.C.G.S. § 97-2(12), and stated, the test “is whether (1) the decedent acknowledged an illegitimate child in sufficient fashion; and (2) the child was substantially dependent on decedent.”²⁶

Regarding substantial dependency, the Court, in applying Winstead, stated “[t]he ultimate fact to be determined is whether the acknowledged, illegitimate child was substantially dependent on the financial support of Decedent … as compared with all other sources of financial support.”²⁷ The Court declined to provide a bright line rule of how much financial support was sufficient to show substantial dependency, and did not apply the Winstead Court’s test for stepchildren, but found there was sufficient evidence to show the child was substantially dependent upon the deceased.²⁸

Discussion

With the increase in children born out of wedlock, workers’ compensation practitioners in North Carolina will likely see more cases pertaining to death benefits for such children and should be aware of the legal and factual dependency standards.

For legal dependency, the Supreme Court’s rulings in Lippard and Hewett remain precedent. Thus, the Commission could find a deceased employee to be the parent of a child born out of wedlock, if the decedent was on the child’s birth certificate, as in Hewett, and therefore bore a legal obligation to support the child, which is sufficient to show legal dependence. If the decedent is not on the birth certificate or there is some question of parentage, the Commission should, theoretically, apply a factual dependency consideration.

Hypothetically, what if there was a child support order requiring the deceased employee to pay support to a child-born-out-of-wedlock’s mother? If that is the case, a civil court would have had to conclude the decedent was the child’s parent. Is that sufficient for the Commission to apply a legal dependency standard? This is obviously a grey area of law, but with the liberal leanings of case law on the issue, I suspect any legal documentation showing parentage would be sufficient to apply the legal dependency standard.

________________________

¹¹Gretchen Livingston, The Changing Profile of Unmarried Parents, Pew Research Center (April 25, 2018) https://www.pewresearch.org/social-trends/2018/04/25/the-changing-profile-of-unmarried-parents/.

²NC State Center for Health Statistics, YTD2024 Quarter 2 (Jan-Jun) North Carolina Resident Births by County of Residence and Marital Status of Mother https://schs.dph.ncdhhs.gov/data/provisional/Birth/2024/YTD2024PB11ResidentBirthsbyCountybyMaritalStatus.html.

³See generally N.C.G.S. § 97-38.

⁴N.C.G.S. § 97-39.

⁵N.C.G.S. § 97-2(12) (2021) (emphasis added).

⁶See S.L. 2013-198 § 25, eff. June 26, 2013; compare Sec. 2, ch. 120, Public Laws of N.C. 1929. Sec. 8081 (i), N.C. Code of 1931; see Lippard v. Southeastern Express Co., 207 N.C. 507, 177 S.E. 801 (1935).

⁷Lippard, 207 N.C. 507 (1935).

^no8Id.

⁹Id.

¹⁰Id. (emphasis added).

¹¹Hewett v. Garrett, 274 N.C. 356, 163 S.E.2d 372 (1968).

¹²Hewett, 274 N.C. at 359-60.

¹³Id.

¹⁴Id.

¹⁵Id.

¹⁶Id. (emphasis added).

¹⁷Hewett, 274 N.C. at 360.

¹⁸Id.

¹⁹Winstead v. Derreberry, 73 N.C. App. 35, 326 S.E.2d 66 (1985).

²⁰Winstead, 73 N.C. App. at 39-41.

²¹Winstead, 73 N.C. App at 40-41.

²²Winstead, 73 N.C. App. at 42

²³Winstead, 73 N.C. App. 35 at 40-41.

²⁴Thompson by & Through Morris v. J.H. Honeycutt & Sons, Inc., 2022-NCCOA-939, 287 N.C. App. 395, 881 S.E.2d 645 (2022).

²⁵Thompson, 2022-NCCOA-939, ¶¶ 4-8.

²⁶Thompson, 2022-NCCOA-939, ¶ 15.

²⁷Thompson, 2022-NCCOA-939, ¶ 16 (quoting Winstead, 73 N.C. App. at 42).

²⁸Thompson, 2022-NCCOA-939, ¶ 18.

by Betsy Keesler, RN, BSN, CLCP

There are different ideas about what a Life Care Plan consists of and the purpose it serves. The International Association of Rehabilitation Professionals (IARP) and the International Academy of Life Care Planners (IALCP) have collectively and succinctly defined the essence of the Life Care Plan through this definition:

“The life care plan is a dynamic document based upon published standards of practice, comprehensive assessment, data analysis, and research, which provides an organized, concise plan for current and future needs with associated costs for individuals who have experienced catastrophic injury or have chronic health care needs.”

This article will focus on the key concepts of “consensus” and “standards of practice” as the foundational framework for the life care planning professional to build credible and accurate costing research and analysis upon.

The life care plan, as developed for the catastrophically injured person, called the evaluee, is expected to be individualized, comprehensive, and professionally collaborative in nature. We can think of the life care plan as a road map, to assist the evaluee in obtaining optimal outcomes and preventing/reducing complications. Importantly, the life care plan should reflect identifiable input from multiple healthcare professionals, regardless of the life care planner’s professional scope of practice.

As such, the foundationally secure and valid life care plan will be transparent, reproducible, implementable, and evidence based. Each of these characteristics is applicable to every aspect of the life care plan, including the process of researching costs for the myriad of items which will inevitably be presented in the plan.

The life care plan is, in fact, a marriage of sorts between Economics and Rehabilitation Practice.

“In the 1970s, the specialty practice of life care planning emerged from the disciplines of economics and rehabilitation as a methodology to determine future medical care needs and associated costs. The first textbook publication of this method appeared by 1982 (Deutsch& Raffa, 1982). Over the next two decades, the specialty practice evolved. By 1996, a lifecare planning professional association, a nationwide training program, and a life care plan certification program were established” (Weed & Berens, 2018).

The International Association for Rehabilitation Professionals (IARP) and the International Academy of Life Care Planners (IALCP) have collectively published peer-reviewed and agreed upon Consensus Statements, as found in the Journal of Life Care Planning, and are applicable to all life care planners, regardless of their professional background and education.

The Consensus Statements represent the collective expertise of the life care planning community. The current edition of Consensus Statements was published in 2018, following a Delphi Methodology study.

The Delphi research methodology is utilized to establish consensus among subject matter experts. It is important to note, the study included consensus information derived from 17 years of life care planning summits and received endorsements from multiple professional organizations. The initial stages of the study included members of the International Commission of Health Care Certification (ICHCC), as well as practicing life care planners from sixteen states. The professional fields represented include Rehabilitation Counseling, Case Management, Nursing, Medicine, Psychology, and Social Work. The resulting information was then provided to the life care planning community for analysis through rounds of sample surveying. The Consensus Statements developed from this Delphi study constitute peer-reviewed and conclusive findings from the life care planning community at large that outline the developmental requirements for the life care plan.

Pertinent Consensus Statements to the arena of costing include the following:

Consensus #45: “Life Care Plans shall be individualized.”

Consensus #54: “Life Care Planners shall research condition, resources, services, and costs.”

Consensus #61: “Life Care Plans shall include an annotated list of requested and reviewed data/sources.”

Consensus #69: “Life Care Planners shall utilize protocols for cost research.”
(Consensus Statements and standards of practice represent such protocols.)

Consensus #70: “Life Care Planners shall gather geographically relevant and representative prices.”

Consensus #85: “Best Practices for identifying costs in life care plans include:

a. Verifiable data from appropriately referenced sources.

b. Costs identified are geographically specific when appropriate and available.

c. Non-discounted/market rate prices.

d. More than one cost estimate when appropriate.”

Consensus Statements have, in turn, informed the construction of life care planning Standards of Practice, Fourth Edition, as published by IARP/IALCP in the Journal of Life Care Planning (2022).

When delineating costs for the evidence-based life care plan, the following methodology should be adhered to:

“Standard 14: The life care planner uses a consistent, valid, and reliable approach to costs.

Practice competencies include:

a. Uses a consistent method to determine costs for various categories of available/needed services.
b. Uses geographically relevant and representative costs.
c. Identifies services and products from reliable sources.
d. Follows a consistent method for organizing and interpreting data for projecting costs.
e. Explains the life care planning process to involved parties to obtain needed information.
f. Cites verifiable cost data.”

“Standard 15: The life care planner communicates their opinions.

Practice competencies include:

a. Follows a consistent method for creating the narrative component of the life care plan report.
b. Develops and uses documentation tools for reports and cost projections.
c. Considers classification systems (e.g., International Classification of Diseases [ICD], Current Procedural Terminology [CPT], Healthcare Common Procedure Coding System [HCPCS], International Classification of Functioning, Disability, and Health [ICF]) to provide clarity regarding care recommendations and costs.
d. Records lack of access to pertinent information.”

In sum, the life care plan should answer questions, not raise more of them.

To create accurate life care plan costing tables, there are several important concepts to consider: usual, customary, and reasonable, probability vs. possibility, CPT® codes, total present value, and life expectancy.

Usual, Customary, and Reasonable

The American Medical Association (AMA), Policy H-385.923, formally defines usual, customary, and reasonable, relative to service fees, as follows:

1. “‘usual’ fee means that fee usually charged, for a given service, by an individual physician to his private patient (i.e., his own usual fee)

2. a fee is ‘customary’ when it is within the range of usual fees currently charged by physicians of similar training and experience, for the same service within the same specific and limited geographical area, and

3. a fee is ‘reasonable’ when it meets the above two criteria and is justifiable, considering the special circumstance of the particular case in question, without regard to payments that have been discounted under governmental or private plans.”

Probability vs. Possibility/Potential of Care Recommendations

Dr. Joseph Guileyardo published an article in 2015 titled, “Probability and uncertainty in clinical and forensic medicine,” in which he outlines the following concepts:

A reasonable degree of medical probability is a conclusion defined as “having a probability greater, but not significantly higher than 50%.”

A reasonable degree of medical certainty is defined as an opinion “generally considered as significantly exceeding 50% likelihood.”

The Life Care Planning and Case Management Handbook (Fourth Edition) explains that life care plans frequently include projected future complications. This professional treatise also notes, “complications that only rise to the level of ‘potential’ do not meet the criterion of ‘probable’ as defined in the legal sense.” Recommended care items, included within the life care planning cost tables, must have a reasonable degree of medical or rehabilitative probability and/or certainty to associate the items, with costs, in a life care plan.

CPT® Codes

The Current Procedural Terminology (CPT®), as developed by the American Medical Association (AMA), provides health care professionals with a uniform language for coding medical services and procedures across all venues of service operation. In other words, the universal CPT® code creates an avenue to compare costs from one health care provider to another, and from one region to another, in an “apples to apples” fashion. As mentioned in Standard of Practice 15c, the utilization of CPT® codes in the cost development process of the life care plan enables the life care planner to establish usual, customary, and reasonable costs for an evaluee in a specific zip code/geographical region. Relative to the necessity of professional collaboration, the establishment of medical foundation from a health care professional acting within his or her scope of practice, should lead to more accurate costing research by utilizing the most appropriate CPT® codes.

Total Present Value vs. Total Lifetime Cost

The only important total cost of consideration in a life care plan is the total present value. This is the number the trier of fact will be asked to consider providing for a lifetime of medical and care needs for the evaluee. Often, a life care planner will choose to include a lifetime calculation of costs based on his or her costing research. This presentation of total lifetime cost may result in confusing, or even misleading, information to the trier of fact. Most life care planners lack the qualifications and the expertise to perform the economic analysis of factoring in inflation and interest required to determine total present value. Because the life care plan will document the need for future care over an evaluee’s entire life, this future care must be presented in today’s dollars, making necessary the retention of an economic expert to perform this complex calculation.

Life Expectancy

As described in the Journal of Life Care Planning, the overall methodological processes necessary to determine life expectancy for purposes of a life care plan are quite extensive and complex (Caruso et al., 2021; Rosen et al., 2013; Kush et al., 2013; & Krause et al., 2013). From an evidence-based life care planning perspective, it would be inappropriate to assume and utilize an average life expectancy for an evaluee, absent necessary and qualified expert foundation for the same.

In summary, to build a foundationally solid cost table based on the recommendations of the life care plan, it is essential the life care planner follow the Standards of Practice and Consensus Statements put forth by the International Association of Rehabilitation Professionals (IARP) and the International Academy of Life Care Planners (IALCP), as these are the protocols which guide the cost developmental process of the life care plan. Standards of Practice and Consensus Statements are the peer-reviewed culmination of solid practice foundation developed by subject matter experts. As such, these guidelines show the criteria necessary to establish credible, reproducible, and transparent data needed for the robust life care plan cost projection.

REFERENCES:

American Medical Association. (2013). “Definition of Usual, Customary and Reasonable.” From: www.ama-assn.org.  H-385.923 Definition of "Usual, Customary and Reasonable" (UCR) | AMA (ama-assn.org)

Caruso, G et al. (2021). “Life Expectancy Issues in Life Care Planning.” Journal of Life Care Planning, 19 (1), 19-58.

Guileyardo J. M. (2015) “Probability and uncertainty in clinical and forensic medicine.” Proceedings (Baylor University Medical Center),28(2). 247-249

International Association of Rehabilitation Professional & International Academy of Life Care Planners (2022), Fourth Edition. Standards of Practice for Life Care Planners.

Johnson, C; Pomeranz, J. & Stetten, N. 2018. “Life Care Planning Consensus and Majority Statements 2000-2008: Are They Still Relevant and Reliable? A Delphi Study.” Journal of Life Care Planning, 16 (4), 5-13.

Johnson, C; Pomeranz, J. & Stetten, N. 2018. “Consensus and Majority Statements Derived from Life Care Planning Summits Held in 2000, 2002, 2004, 2006, 2008, 2010, 2012, 2015 and 2017 and updated via Delphi Study in 2018.” Journal of Life Care Planning, 16 (4), 15-18.

Krause, J. et al. (2013). “Utilizing Research to Determine Life Expectancy: Applications for Life Care Planning.” Journal of Life Care Planning, 12(1), 51-60.

Kush, S. J., Day, S., & Reynolds, R. (2013). “Life Expectancy for Life Care Planners.” Journal of Life Care Planning, 12(1), 31–49. Journal of Life Care Planning, 12(1), 31-50.

Preston, Karen, et al. “Standards of Practice for Life Care Planners, Fourth Edition.” Journal of Life Care Planning, 20 (3), 5-24.

Rosen, B. et al. (2013). “Estimating Life Expectancy: A Physiatric Perspective.” Journal of Life Care Planning, 12 (1), 3-14.

Weed R. & Berens D.E., (editors). 2018. Life Care Planning and Case Management Handbook. (4th ed.). New York, NY: Routledge.

by Jason Clevenger, Ph.D., Jessica Vargas, Ph.D., Nicholas Benetatos, Ph.D., Megan Leonhard, M.P.H., and Diane Boesenberg

FTC scrutiny is expanding the scope of evidence-based claim substantiation, increasing the demands for valid scientific research

“Increase your metabolism.”   “Clinically proven to reduce skin irritation.”   “Supports joint health.”

Health-related claims can help sell a variety of consumer products. However, when claims may be misleading or lacking the appropriate level of scientific support, product manufacturers can face significant business and regulatory risks.

In an effort to ensure that health-related claims are “truthful, not misleading, and supported by science,” the Federal Trade Commission released its Health Products Compliance Guidance in 2022. This guidance, the first update from FTC since its 1998 Dietary Supplements: An Advertising Guide for Industry, expands the agency’s purview from dietary supplements to all health-related products, including foods, diagnostic tests, apps, medical devices, wearables, over-the-counter drugs, and more.

In addition to expanding its scope from dietary supplements to all health-related products, FTC’s guidance details how consumer product manufacturers need to substantiate their claims through “competent and reliable scientific evidence” and “clear and conspicuous disclosure.” The agency’s increased scrutiny signals that substantiation of new and existing health-related claims may need to be reviewed to confirm there is robust evidence the claims are truthful and not false or misleading based on updated guidelines.

Without substantiating their product health claims, manufacturers risk financial penalties and litigation, as well as the loss of time to market, money, and reputational damage that can come with having to retract or restate claims.

Regulation of consumer product health claims

Although this expansion in scope creates a situation where FTC and the Food and Drug Administration share jurisdiction over the marketing of devices, drugs, dietary supplements, foods, and other health-related products, they have different responsibilities. FTC has primary responsibility for regulating all advertising of foods, drugs, devices, and cosmetics but not their labeling. FDA has primary responsibility over the branding of foods, drugs, devices, and cosmetics, as well as the regulation of prescription drug advertising. FTC and FDA also have different legal frameworks — for instance, the FTC, unlike FDA, can’t exercise premarket approval over health-related claims.

Importantly, a product’s regulatory status can change depending on the claim. For example, dietary supplements making broad and far-reaching claims about being able to “diagnose, cure, treat, mitigate, or prevent” disease could be considered an unapproved drug under the Federal Food, Drug, and Cosmetic Act, subject to the requirements that apply to drugs, even if they are labeled as dietary supplements.

Trending toward increased substantiation

FTC has brought and adjudicated or settled more than 200 cases involving misleading or false health-related claims since 1998. Since 2021, FTC has brought or settled approximately 27 healthcare-related suits, including claims regarding deceptive marketing. Two key principles guide FTC’s actions:

1) Health-related claims must be truthful and not misleading (i.e., clear and conspicuous disclosure).

2) Before advertising health-related claims, advertisers must have adequate substantiation (i.e., robust, reproducible, competent and reliable scientific evidence) for all product claims conveyed expressly or implied, preferably based on peer-reviewed guidelines and published methodologies.

For example, a label on a vitamin bottle that claims 95% of orthopedists consume the product reflects an “expressly stated” claim (i.e., 95% of orthopedists take the product), as well as an “implied” claim because it suggests that the vitamin might support bone health since orthopedists take it. Both types of claims need substantiation.

In verifying these claims, stakeholders will want to think about how different audiences might interpret their health-related claims. Someone who has mobility issues for instance, may be more susceptible to an overstated claim like “boosts leg strength and mobility” than someone without mobility concerns. FTC also requires that qualifiers and disclosures must be “clear and conspicuous,” disclosing any limitations of a health-related claim. Rigorous substantiation can help reveal product claim limitations.

Factors affecting the required level of substantiation

According to the updated guidance, claims involving the safety and efficacy of health-related consumer products may receive a higher level of scrutiny and require increased substantiation. According to FTC, factors influencing the amount and type of substantiation required include:

• Product types: Consumer health and safety goods generally require a relatively high level of scientific substantiation.
• Claim types: Claims that are difficult for consumers to verify on their own — such as claims that cannot be verified without medical testing — may require more substantiation.
• Truthful claims that might benefit consumers but are difficult or expensive to verify: The costs and benefits of verifying claims may affect the level of substantiation required.
• Consequences of a claim being false: This could include both physical and economic injury, such as a consumer forgoing more effective treatment or the cost of buying an ineffective product.
• Expert opinion: What experts in the field consider a reasonable amount of substantiation can affect the level of substantiation required.

Steps for substantiating health-related claims

According to FTC, basic components of valid scientific research include a treatment and control (or comparison) group, randomization, and double blinding, as well as robust methodology and both statistically significant and clinically meaningful and, if necessary, actionable, results. Taking a scientific approach informed by the following steps can help product manufacturers obtain the evidence needed to understand the specific scope and parameters of their health-related claims and go to market with confidence:

1. Conduct a thorough critical review of the existing scientific literature and data on the product — including history of claims made and accepted — and relevant regulatory guidance and standards to identify gaps and opportunities in the evidence base, as well as potential risks and benefits of the claim.

2. Design a study to address a research question and hypothesis that will meet the regulatory expectations and criteria for the claim, including choosing the appropriate study design, such as a randomized controlled trial or an observational study; selecting the relevant outcome measures, such as biomarkers, clinical endpoints, or subjective ratings; defining the study population, sample size, and inclusion and exclusion criteria; and determining the study duration.

3. Create a statistical analysis plan and perform data analysis that can answer the research question and hypothesis and evaluate the statistical significance and clinical relevance of the results — which may include applying appropriate statistical analyses to test the assumptions and limitations of the data and the methods — and reporting the findings.

4. Synthesize and communicate the evidence in a clear and concise manner that can support evaluation of the claim, which may include preparing a complete study report, manuscript, or presentation that summarizes the study objectives, methods, results, and conclusions; highlighting the strengths and weaknesses of the evidence; providing recommendations regarding whether the claim is supported; and outlining the implications of the claim.

Looking to the future of advertising

Although FTC’s guidance update was its first in many years, consumer product companies can benefit from thinking about how the stakes for substantiation could increase going forward. In the context of evolving advertising platforms like augmented reality (AR) labels, product claims may be presented to consumers in new ways (e.g., multiple languages, additional content unable to fit on a standard label) with the potential to increase consumer engagement and improve consumer interactions and label understanding — quickly delivering more information than a two-dimensional label can provide. With the touch of a button, consumers may be able to scan AR labels with smart phone cameras to receive a variety of content, including videos, customized messaging, related product recommendations, social media, and much more. With these advances, companies should also be mindful of equitable access for populations or communities who may not have access to AR or smart phones and will continue to rely on traditional labels.

While these labels and others like them may offer added value for consumer products companies — fostering brand loyalty and influencing purchasing decisions with increased speed to different demographics — it’s more than likely that as messaging related to health-related digital claims becomes more prominent, so will the demand from regulatory entities in substantiating them. To capitalize on early and ongoing opportunities on these platforms and others, well-designed scientific studies have the potential to help companies appropriately scope and collect the evidence that might be needed for future health-related claims, helping them take advantage of fast-evolving market and advertising trends.

by Trey Ferguson¹, Sumrell Sugg

We’re only half-way through 2024 and our courts have handed down numerous decisions hand-slapping local governments (“LGs”). Some of these cases are pretty straight forward while others are bit more perplexing, and most (all but one in this Article) rule against the LG. This Article briefly outlines the notable appellate decisions from the last six months that effect local governments and the attorneys representing them.

Pre-auditing LG contracts: Town of Forest City v. Florence Redevelopment Partners, LLC

To start off the year, the Court of Appeals shocked local government (“LG”) lawyers when it essentially said not all written contracts with LGs need to be pre-audited pursuant to N.C.G.S. § 159-28.

In Town of Forest City v. Florence Redevelopment Partners, LLC², the Court refused to invalidate a contract between a developer and the Town of Forest City when the contract at issue lacked a pre-audit certification pursuant to N.C.G.S. § 159-289(a1).

Citing a case from 1999³, the Court held the statutory pre-audit certification did not apply when a LG signs a contract in one fiscal year but does not actually incur an expense under the contract until the following fiscal year. The Court noted that it would not invalidate a contract for lack of a pre-audit certificate at the mere possibility of an expense in the first fiscal year but rather would look to whether an obligation actually occurred in that timeframe.

Zoning & Free Use of Property: Town of La Grange v. County of Lenoir

In the same month, the Court of Appeals reaffirmed the long-standing judicial canon that zoning ordinances should be strictly construed in favor of free and uninhibited use of private property.

In Town of La Grange v. County of Lenoir⁴, a landowner proposed to use recently purchased land to store and sell vehicles at auction. Some of the vehicles had been wrecked and some only had minor damage. The landowner’s proposed use was not listed in the County’s table of permissible uses under its Zoning Ordinance. Rather, the use was a close call between a permissible use (auction sales) and a non-permissible use (junkyard).

In making the initial determination, the County Zoning Official aired on the side of permissible use, finding it dispositive that the cars were not being sold piecemeal for parts and scraps but were sold and transported off-site as a single unit. The neighboring landowner, the Town of La Grange appealed this determination, believing the proposed land use was an impermissible junkyard and would pollute one of the Town’s water source.

The Town appealed the official’s determination. The County’s Planning Board, Superior Court, and State Court of Appeals all agreed with that analysis, and the Court affirmed the official’s determination under a strict statutory construction analysis that favored the free use of private property.

Building Code trumps LG’s Ordinance: Currituck County v. Letendre

Months later, the Fourth Circuit looked to resolve a difference of statutory definitions between State law and a County’s zoning ordinance as it pertained to the construction of a beach front vacation home. Detailing the dense (and lengthy) procedural history of the case, the Court in Letendre⁵ struck down a County’s definition of “building” to the extent it was inconsistent with the North Carolina Building code’s definition.

Prior to the Fourth Circuit opinion, the North Carolina Court of Appeals had found that the property owner’s home construction was made up of three buildings and not one as required by the “single-family dwelling” zoning definition. As a result, the current construction violated the County’s ordinance. Simultaneously, on appeal of an insurance determination, the N.C. Building Code Council had determined the construction was a “one and two family dwelling” as defined by the North Carolina Residence Code. The two determination clearly contradicted one another.

While on appeal, the General Assembly passed the 160D overhaul to the state’s zoning laws, which specifically said LGs could not use a definition of “building” or “dwelling” that was inconsistent with any definition of the same under another statute or rule adopted by a State agency, including the State Building Code.

Based on that legislative amendment, the Fourth Circuit reasoned that the 160D statutory changes had abrogated the previous State Court of Appeals decision and found the Building Code Council’s definition applied to the property owner’s home construction—essentially striking down the County’s zoning determination and effectively vacating the prior state appellate decision.

The Court noted (but did not address) the retroactive application of the 160D changes, which may have altered the outcome in this case, however the County did not raise that issue on appeal.

Racial epithet is not “just cause” for termination: Ayers v. Currituck County Dep’t of Soc. Servs.

Currituck County had its share of appellate attention this year, appearing before the Fourth Circuit and the State Court Appeals (twice). Once on the County’s impermissible expenditures of its occupancy tax⁶, which is a good opinion on tax-payer standing but not addressed in this Article, and again in Ayers v. Currituck County Dep’t of Soc. Servs⁷.

In Ayers, the County DSS Director fired a DSS Supervisor for writing “NR” on an applicant’s paperwork after the Supervisor explained that the denotation stood for a racially derogatory remark and then laughed about it. The Supervisor appealed her termination, which ultimately ended up before the Court of Appeals.

Preliminary, it is important to understand that within county government there are some employees that are dual status employees meaning they are both county employees and agents of various State government agencies. The prime example of these types of dual status employees are those that work in a County’s Department of Social Services (“DSS”).

By virtue of their dual status, these types of employees are subject to the State Human Resources Act (“SHA”), meaning they may only be disciplined for just cause. N.C.G.S. § 126-34.02. With no clear litmus test of “just cause,” the Court employs a flexible concept, embodying notions of equity and fairness.

Now, in Ayers, the Court held that while the use of a racial epithet was wrong and harmful to the County, the use of the epithet itself was not “just cause” under the SHA for terminating the Supervisor. The Court looked to five factors: (1) the severity of the violation; (2) the subject matter involved; (3) the resulting harm; (4) the employee’s work history; and (5) the discipline imposed in other cases involving similarly violations.

After a fact-intensive inquiry into each factor, the Court did not believe the County DSS met it burden for termination but rationalized a lesser punishment would have been more appropriate. In her dissent, Judge Collins pointed out the potential liability to the County for a potentially fostering an abusive working environment had the Supervisor not been disciplined nudges the first three factors in favor of a “just cause” determination.

The County DSS has appealed the split decision to the Supreme Court.

Business regulations & Fruits of Labor (and Equal Protection?): North Carolina Bar & Tavern Ass’n v. Cooper

The same month as Ayers, the Court of Appeals struck down as unconstitutional Governor Cooper’s COVID-19 related executive order closing down bars but not bars in restaurant during the pandemic.

In North Carolina Bar & Tavern Ass’n⁸, the Court found the Governor’s distinction between bars and bars in restaurants was arbitrary and unreasonable, lacking a legitimate scientific basis. As a result, the Order violated the Fruits of Labor clause of the State constitution.

The Court then went on to analyze the Order under the State Constitution’s Equal Protection provision. In doing so, the Court explained that the Order affected the fundamental right of businesses to enjoy the fruits of their own labor and struck down the order under strict scrutiny. The Court reasoned the distinction was underinclusive for not allowing bars to reopen during the same phase as bars in restaurants.

As our courts have been more inclined in recent years to extend the Fruits of Labor provision in striking down business regulations⁹, this decision is the first time the Court has identified the Fruits of Labor provision as a fundamental right implicating the strict scrutiny analysis under the separate, equal protection constitutional provision. This is even more likely given a similar case, Howell v. Cooper (finding an Executive Order closing bars during the pandemic to violate the Fruits of Labor provision) is on review by the State Supreme Court.¹⁰

This could pose severe issues to LGs in passing ordinances regulating businesses; however, the N.C. Bar & Tavern Ass’n decision is on appeal to the State Supreme Court, which has diverging stances on the application of the Fruits of Labor provision (having just recently un published a Court of Appeals decision related to the provision’s applicability to LG employment policies).¹¹ It also remains unclear how much of the legal analysis in these cases rests on the Fruits of Labor jurisprudence versus differing political views on the COVID-19 lock-down restrictions—so stay tuned.

Governmental Immunity Conundrum: Estate of Graham v. Lambert

Governmental immunity is the popular refrain of LG defense attorneys everywhere (much to the Plaintiff’s bar’s chagrin). However, the interplay between governmental immunity, public official immunity, waiver, and preservation can be a minefield of legal doctrine—as evidenced in the Supreme Court’s recent case of Estate of Graham.¹²

There, a police officer hit a pedestrian with his cruiser while the officer was responding to a domestic violence call without his lights and sirens activated. The Estate sued the City and Officer for negligence and gross negligence, and the City unsuccessfully moved to dismiss the Complaint on immunity grounds. After discovery, the City then moved for summary judgment on the same grounds.

In a split decision, the Court of Appeals conflated the motion to dismiss and summary judgment standards in addressing the City’s denial of summary judgment. The Court of Appeals found that the Estate had adequately plead a waiver of governmental immunity through the purchase of liability insurance and, thus, immunity was waived for the purposes of summary judgment. However, the Court of Appeals granted summary judgment for the City and the Officer on the grounds that there was no genuine issue of material of fact as to the Officer’s gross negligence, alleviating liability against the Officer and his employer, the City.

The Supreme Court reversed, pointing out that the Court of Appeals had confused the 12(b)(6) and summary judgment standards on the waiver of immunity issue and instructed the Court to reconsider whether the City had, in fact, waived immunity through the purchase of insurance.

Despite the City’s offer of proof that no insurance existed, the Supreme Court instructed the lower court to consider whether the Estate had sufficient evidence to raise a genuine factual dispute as to the City’s waiver of immunity.

The Supreme Court further rejected the Estate’s argument that N.C.G.S. § 20-145 (when speed limit not applicable) created a statutory waiver of governmental immunity because the statute contemplates personal liability of “the driver” of a vehicle and does not contain clear language withdrawing the City’s immunity.

Cost of red-light regime doesn’t violate Fines and Forfeitures Clause: Fearrington v. City of Greenville

Although most of the 2024 LG appellate decisions to date have hand-slapped LGs, the Supreme Court did offer a brief reprieve from the judicial rebukes by upholding the City of Greenville’s red-light ticket program as constitutional.

In Fearrington,¹³ the City had an interlocal agreement with the County Board of Education whereby the City would remit 100% of the proceeds from red-light tickets to the School Board but would then invoice the Board for the cost of operating the program (roughly 18% of the proceeds initially remitted).

Despite the net proceeds to the Board only amounting to 72%, the Court found that the program aligned with the core purposes of the State Constitution’s Fines and Forfeitures clause and that the interlocal agreement rested on valuable consideration, providing the School Board with a revenue stream it would not otherwise have. Thus, the Court upheld the City’s ticketing program. Despite the affirmation, Justice Berger offered a scathing (and at times humorous) dissent to the majority’s opinion.

In sum, the last six months have provided a wealth of appellate decisions for LG attorneys to consider whether defending LGs or advising them generally, and this Article is only intended to provide brief vignettes of the decisions handed down thus far.

______________________________

¹Trey is an associate attorney at Sumrell Sugg, P.A. in New Bern, focusing his practice on local government defense. In addition to representing LGs in litigation, he works with a number of LGs on a general counsel basis and has presented on topics related to LG liability, law enforcement legal updates, and state constitutional issues.

²Town of Forest City v. Florence Redevelopment Partners, LLC, 896 S.E.2d 653 (N.C. App. Jan. 2024).

³Myers v. Town of Plymouth, 135 N.C. App. 707, 522 S.E.2d 122 (1999).

⁴Town of La Grange v. Cnty. of Lenoir, 897 S.E.2d 121 (N.C. App. Jan. 2024).

⁵Currituck Cnty v. Letendre, 2024 U.S. App. LEXIS 11978; 102 F.4th 252 (4th Cir. May 2024).

⁶See Costanzo v. Currituck Cnty, 899 S.E.2d 569 (N.C. App. Mar. 2024).

⁷Ayers v. Currituck Cnty. Dep’t of Soc. Servs., 900 S.E.2d 381 (N.C. App. Apr. 2024).

⁸N.C. Bar and Tavern Ass’n. v. Cooper, COA22-725 (N.C. App. Apr. 2024).

⁹See, e.g. Howell v. Cooper, 290 N.C. App. 287 (2023), discr. rev. granted, No. 252A23 (May 30, 2024); Kinsley v. Acer Speedway Racing, Ltd., 284 N.C. App. 664 (2022); King v. Town of Chapel Hill, 367 N.C. 400 (2014).

¹⁰See Howell v. Cooper, 290 N.C. App. 287 (2023), discr. rev. granted, No. 252A23 (May 30, 2024).

¹¹Mole’ v. City of Durham, 384 N.C. 78 (2023).

¹²Est. of Graham v. Lambert, 385 N.C. 644 (Mar. 2024).

¹³Fearrington v. City of Greenville, No. 89PA22 (May 23, 2024).

by Derrick Foard, Ellis & Winters, LLP

As I wrote about last year for the NCADA’s Employment Law Practice Group (here), the non-compete agreement is quickly falling out of favor. At that time, we previewed the proposed rule by the FTC that would largely ban non-compete agreements.

On April 23, 2024, the final rule was announced. It bans all new non-compete agreements, and it largely invalidates existing non-competes. Existing non-competes for senior executives remain valid. To qualify as a senior executive, a worker must earn more than $151,164 annually and be in a policy-making position.

Read full article here.

By: Robert Young and Trisha Barfield, Carruthers & Roth P.A., and Brye Meyer (an Elon Law Student Resident)

Practitioners have likely argued – the three-year statute of limitations for contract actions begins to run when the breach occurs. Seems simple and straightforward. But what happens if the discovery of the breach occurs outside of the three years after the breach occurred? The North Carolina Supreme Court clarified how these instances should be analyzed in its 2021 decision, Chisum v. Campagna.

In that case, the North Carolina Supreme Court made it clear that “. . . a claim for breach of contract accrues when the plaintiff knew or should have known that the contract had been breached. . . .” Failing to consider this during the analysis, “. . . runs afoul of both our recent decisions, such as Christenbury, and basic notions of fairness.”

Despite there having been specific dates on which the Campagna brothers’ actions allegedly breached the Carolina Coast operating agreement and the trial court directing a verdict in favor of the Campagna brothers on that issue, Chisum was nevertheless able to reach the jury on remand for a new trial. The Court remanded on this issue because there was also evidence that supported a determination that Chisum’s discovery of the breach occurred several years later after the breach actually occurred.

While the “discovery rule” is not a new concept for personal injury or property damage claims, where the statute expressly provides for such; and, it is not necessarily a new concept for breach of contract claims, the Campagna Court acknowledged that “a number of our prior decisions have been somewhat opaque in addressing the issue that is before us in this case.”

A practice tip to possibly avoid losing a statute of limitations defense may be to advise clients to add language to their contracts that either limit the statute of limitations period or that specifically exclude the discovery of the breach as being a consideration for determining whether the claim is time-barred or not.

Finally, before you find yourself making a knee-jerk argument that your opposing party’s claim is time-barred solely based on the dates of breach and filing of the lawsuit, take care to review the Chisum case.

by Kevin Departhy, P.E.

Like the name suggests, HVAC systems are responsible for the heating, cooling, and filtering of the air in our residential, commercial, and industrial facilities. However, they also largely impact the temperature, moisture levels, and air pressure within these spaces, contributing to not only the perceived comfort in our homes and businesses but also the stability of environments where continuous human occupancy is not expected. The proper functioning of HVAC systems can significantly impact the longevity of the mechanical and electrical equipment operating in spaces such as equipment rooms, server rooms, and nuclear power plants which require unique and controlled conditions for optimal and safe operations. Understanding the fundamental science behind how these systems operate will help to explain why HVAC systems can be so complex.

We have all experienced the cool blast of air conditioning as we retreat indoors to escape the blistering heat of a summer day, but what if I told you that HVAC systems are actually responsible for the movement of heat? Let’s break down the principles of thermodynamics and physics which govern our HVAC systems. A fundamental principle of thermodynamics is that heat is transferred from higher-temperature bodies to lower-temperature bodies. This movement occurs spontaneously, meaning that heat moves in a direction from “high” to “low” on its own and without assistance. For example, when you hold a carton of ice cream in your hand and it feels “cold,” what you are feeling is the heat leaving your skin and flowing to that carton of ice cream. The comfort of our indoor environments is dependent on this principle of heat transfer. ASHRAE’s Fundamentals handbook indicates that acceptable human comfort zones can vary depending on factors like season and clothing, but generally speaking, most people prefer indoor air temperatures to be between 68°F and 80°F.

Our comfort is not only dependent on the “heat” in our environment, but also the amount of water in the air. Psychrometrics is the study of the interaction and effects of moisture, or humidity, in the air and is often studied by engineers seeking to improve our HVAC systems. The fascinating relationship between humidity and temperature can lead to an interesting event in which water can change phases from liquid to vapor without a change in temperature in the environment. An example of this relationship can be seen in how we cool our body temperature through perspiration. As we sweat, the water on our skin evaporates into the air, meaning that there is a phase change from liquid to vapor. This phase change releases heat which reduces our body temperature but increases the amount of water in the air. You may have noticed that it feels “hotter” in environments with higher humidity. That is because high humidity means there is already a high percentage of water in the air and the sweat on your skin cannot evaporate as readily. Our HVAC systems need to account for this relationship between humidity and temperature to maintain a balance in our indoor environments. Failures in these systems can cause vital mechanical systems to overheat or be destroyed by condensation and can result in human death or injury.

External conditions and weather events can negatively impact the operations of our HVAC systems. In late December, 2022, there was a prolonged cold front that reduced daily temperatures on the East Coast to be below 0°F for a long period of time. This resulted in the freezing of pipes and the failures of numerous piping systems across the state of North Carolina. My investigations into the failures of these systems were centered around determining whether the pipes were adequately protected from cold weather prior to the cold front by evaluating things like wall thickness, insulation R-value, temperature setting on the thermostat, outdoor air dampers, and a plethora of other protections. When investigating control system failures at industrial plants, a failure to regulate the temperature of the water that was being circulated in plastic piping systems led to the melting of the plastic pipes, flooding the entire plant and causing significant damages and delays to the operation.

Every year, residential spaces suffer from moist conditions and biological growth. If the HVAC unit is not sized correctly, the equipment may not be able to remove an adequate amount of humidity. This is a major function of residential equipment during the warmer seasons in the Southeast. Traditional thermostats sense temperature only and during the shoulder seasons like spring and autumn, indoor humidity can build while indoor temperatures stay moderate, preventing the thermostat from turning the system on. We have seen this scenario result in biological growth and rot on interior and exterior walls.

How many times have you tried to open a door to a restaurant, but the door pulls back and doesn’t want to open easily? The resistive door can be connected to an imbalance in airflow at the kitchen hoods that remove the grease-laden vapors coming off the cooking equipment. You may have also noticed a sewer smell, deterring you from finishing your meal or having a pleasant experience. Air exhausted out must be replaced, and when that doesn’t occur, negative pressure can build, pulling sewer gases through dried floor drains and ultimately pulling back on that entrance door and creating resistance. This failure can occur in aging or deteriorating HVAC systems and can be a much greater issue in places like healthcare and nuclear facilities where hazardous or contaminated air can pose a serious risk.

HVAC system performance can change depending on the time of year because most air-sourced equipment (e.g. chillers, condensers, economizers, etc.) operate as a function of the outdoor air temperature and humidity. Collecting data on the performance of an HVAC system may not be a one-site-visit affair and HVAC performance issues can sometimes warrant a more elaborate study of the conditions. This can be done by placing dataloggers in the equipment, and gathering data over time and multiple seasons.

In conclusion, HVAC systems are more complicated than they might appear. The proper functioning of these systems is crucial for the comfort and safety of human occupants, as well as the longevity of our infrastructure of mechanical equipment. Understanding the science behind these systems can help us appreciate their complexities and the importance of their maintenance and upkeep.

Understanding the complexities of reported noise disturbances may require a multifaceted scientific approach

by  Ryan Harne, Ph.D., P.E., FASME & Eric Ahlberg, Ph.D., P.E.

From construction sites to pickleball courts to traffic congestion, community noise complaints arising from everyday sources create concerns over the effect of noise on well-being and health, the loss of sleep and recovery, and adverse effects on the development of children.

For municipalities, construction companies, and other large-scale noise generators, it’s best practice to develop a comprehensive noise monitoring plan before launching sound-producing activities, especially given the rise of noise-detecting technologies and public awareness of the impacts of noise exposures. Smart cities are turning up the volume on noise complaints by installing cameras and sound meters to capture vehicle noise violations while apps like the Airnoise app allow residents to register airplane noise complaints with the click of a button.

Despite their best efforts, stakeholders — ranging from construction sites and flight path operators to schools and community recreation centers — may find themselves facing community noise complaints, which can carry the risk of litigation, reputation damage, and frayed public relations if not handled correctly. Determining the legitimacy of these noise complaints requires a suite of tools and a data-driven approach to analyze the alleged sources of the complaint, establish the significance of the disturbance, and predict community response while proactively working to prevent noise complaints in the future.

The varying human perception of noise

Analyzing noise complaints requires knowing what data to collect, but this is complicated by the fact that everyone perceives sound differently. An individual’s response to sound — or psychoacoustic perception of sound — varies based on cultural factors, sensitivity to noise, what they were doing at the time of exposure, and more.

For example, sources of noise such as football games, children’s recreation areas, and concerts often elicit very different responses from those nearby, ranging from fun and playful to a minor annoyance to the cause of significant disruption. In 2019, for instance, the volume of noise at Kentucky’s Bourbon & Beyond festival made headlines, but while some residents were angered, others described a very loud Foo Fighters set as a “nice lullaby” for their children.  There’s also always the possibility that a noise-producing venture becomes a source of litigation: Northwestern University has recently been involved in a lawsuit related to its Ryan Field stadium and proposal to host summer concerts to help pay for the facility, which has been met with outrage from residents over the potential disturbances.

Predictive models play an essential role in analyzing community noise complaints because the complaint may be driven by a small number of highly annoyed residents.

Because people perceive sound differently, data from sound-level meters and laboratory microphones using essential acoustic metrics (e.g., A-weighted decibels expressed in units dBA or dB(A) and Zwicker parameters) is critical because it helps characterize how “noisy” a sound may have seemed to a particular group.

Measuring sound to quantify noise perceptions

As our ears and brains interpret sound differently, we hear some frequencies as louder than others. A-weighted decibel units (dBA) used to measure data from sound-level meter readings are designed to account for variations in the human perception of loudness by modifying the decibel (dB) reading according to how sensitive the average human ear is to different frequencies of sound (the A-weighting).

For example, a change in sound level of ±5 dBA is considered clearly noticeable, whereas people would categorize a change in sound level of ±10 dBA as twice or half as loud.

But if the sound level changes only by ±3 dBA, many people may not even notice the increase or decrease. As a result, an absolute change in sound level must be interpreted carefully in light of human perception variations.

While basic sound level meter readings provide important information about human perception through loudness measures, the time-dependent data collected by a laboratory microphone or an advanced sound level meter with data recording capabilities provides detailed insights, especially regarding annoyance. We can quantify how “annoying” a noise was by processing microphone pressure data for noise metrics known as Zwicker parameters, which include sharpness, fluctuation strength, and roughness.

For example, when Zwicker parameters show that the sharpness and roughness characteristics of a sound are especially high, they uncover particular insights, such as why a fingernail scratch on a blackboard might draw

cringes even when heard from a hundred feet away. Zwicker parameters also quantitatively explain why sirens and alarm clocks work well to alert people to critical information.

Putting community noise complaints in context

In addition to the human perception of sound, examining the human context of sound can help reveal how a community may have perceived a given sound:

• When was the noise created? Was it during the workday when residents were away from their homes?
• What produced the noise? Was the noise created by a diesel generator powering construction equipment all night long?
• Was the noise impulsive and periodic in nature, like pickleball or pile-driving, or was it continuous, like an engine idling?
• How long did the noise last: for a minute or for hours?
• Where is the neighborhood? Is the community already exposed to other noise sources?

For instance, community noise complaints are often generated by noise sources that are not native to the community. This is why construction projects near neighborhoods, recreational activities adjacent to residential housing, and traffic near homes often generate noise complaints, whereas noisy lawnmowing in the morning and children who play and shout late into the evening often do not.

Consequently, if absolute sound levels from recordings suggests there is no cause for a noise concern, it is possible a community has risen up against an unfamiliar noise source that temporarily upset the acoustic norms of the community.

Gathering sound data

Knowing how to best collect data is as important as knowing what data to collect. Here are some best practices for gathering data about sound issues and noise complaints:

Know your codes:

• Recording noise: Municipal codes often dictate how to record noise and often recommend the use of sound level meters to record a noise source in the community.
• Distance from noise: While local codes may require measuring the sound level a certain distance from the noise source, community noise complaints often originate from a resident who is at a different distance from the noise. For example, the codes may require that construction companies monitor the sound level of their activities at a distance of 50 feet, but neighborhood complaints may be collected from residents hundreds of feet away from the construction. In other cases, sound may travel a shorter distance than codes indicate due to natural barriers obscuring the noise, such as hills, dense foliage, or other commercial and industrial buildings. As a result, it’s good practice to collect acoustic measurements not only from the required locations according to code but also from where the complaints originated.

Measure sound in real-time:

• Continuous acoustic data: Because basic sound level meters often only save the overall sound level per increment of time, such as one-second increments, it’s wise to complement averaged sound-level meter readings with continuous acoustic data collected using traditional laboratory microphones or advanced sound level meters, which collect the actual sounds as heard in time. Stakeholders can use this real-time data to analyze the human perception-based characteristics of noise, including Zwicker parameters, that sound-level meters do not capture.

If your community noise complaint is delivered long after the noise has ceased, making it difficult to collect new acoustic recordings, it is possible to work with data collected during the noise-generating activities — or even to work with no acoustic data at all. For example, if a construction site only had vibration data to work with, that could be leveraged to confirm sound levels and model the likely propagation of sound over a specific distance.

Science meets psychology: interpreting community noise complaints

With sufficient data gathered — the contextual information about the noise generation along with the loudness recorded by sound level meters and lab microphones — we can assess the legitimacy of the complaint by building a predictive model to analyze community reaction to a given acoustic disturbance. These models account for the duration, location, frequency, and loudness of the noise, as well as the location of the community, to approximate the seriousness of potential community reactions.

Predictive models play an essential role in analyzing community noise complaints because the complaint may be driven by a small number of highly annoyed residents. It’s often best practice to de-escalate community reactions by acknowledging how the noise exposures may have affected their quality of life while interpreting such impacts considering the factual data.

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Reconstructing Reality in a Digital Sandbox

by Charles A. Fox, Senior Director of Technology Services

Introduction:

The legal landscape is ever evolving and with it, the tools we use to present our cases. Buzz Lightyear’s iconic phrase, “To infinity and beyond!” may belong to the world of animation, but it also metaphorically represents the bounds we are pushing in legal visualizations. In our courtrooms, 3D animations have transitioned from novel to necessity, playing a pivotal role in elucidating complex facts for juries and judges in many cases. And this is not due to their entertainment value. Animations built on a solid foundation of data can accurately depict events in detailed ways not accessible via photos, security camera footage, or other forms of recording.

Advancements in technology have transformed these animations from illustrative to evidentiary. The 3D scans we employ today offer dimensional precision that allows technologists to build large scenes with millimeter precision. The proliferation of digital recordings from various sources—security cameras, dashcams, and smartphones—allows us to integrate this data into a 3D framework, crafting immersive and reliable reconstructions of events.

Modern 3D animation technology empowers the creation of scaled virtual worlds, testing grounds for hypotheses against the tangible reality of an incident site. This is not merely a theoretical exercise; it's a rigorous investigative process upheld by legal and technical experts to dissect and understand the dynamics of an event.

Gone are the days when 3D models were based on a handful of measurements and a dose of creativity. Today, we harness laser scanners and drones that capture millions of points that are used to define a precise 3D model of an accident scene. Accurately combined scene and object models are then used in an active recreation of an incident, incorporating the crucial element of time. These scenes allow for the analysis of vehicle paths, human movement, and operational machinery and can be further enhanced with environmental factors such as lighting and weather, crucial for understanding visibility and other conditions pertinent to an event.

Developing Visualizations in the Digital Sandbox:

“Visualization” is a broad term that encompasses the result of these investigatory tools. The digital sandbox is a real-time version of the data as it is accumulated. Using a computer, stakeholders interact with the relevant data points like a meticulous child would construct a scene in a sandbox. This allows stakeholders to layer in relevant information anchored by scene geometry and motion. Deliverables from the digital sandbox are often animations simply because the animation is portable, unchangeable, and is easily shared with other parties.

Phase 1: Data Gathering - Capturing the Scene

As an attorney, you know that reconstructing an event for the courtroom isn't just beneficial—it's often critical. The starting point is data collection that paints a detailed and accurate 3D picture of the incident's environment. Whether it's United States Geological Survey (USGS) data of landscapes, drone-captured images of an intersection, or laser scans of vehicles, each dataset is integral to understanding the environment and objects that led to a loss.

Incident data is perishable and immediate scanning of the scene ensures evidence preservation however, this is frequently not possible. We often rely on documentation like first responder photos and video recordings from security cameras that capture information at or near the time of the incident. This photographic and video evidence is invaluable when combined with scan data to reconstruct a virtual scene as it was at the time of the accident even when the laser scan data is captured well after the time of the event.

Phase 2: Analysis

Entering the Sandbox in Real-Time

A digital sandbox doesn't just show a scenario—it immerses you in it. Whether through a head-mounted display or on a computer screen, you're transported to the heart of the incident, able to view the scene from multiple angles, including the perspectives of involved parties. This virtual environment lets you assess the feasibility of witness statements, for example, examining potential obstructions to an eyewitness’s point of view.

Videogrammetry is used to align video within a 3D scene model and enables precise movement recreation. Software like HVE and PC Crash simulate ground vehicle motion and radar and GPS data are useful for aviation accidents. Video and simulation data ensure that by the time we reach trial, the animations presented are founded on accurate and verifiable data.

Critical data analysis is important for developing strong visuals and aligning your legal team. Thorough data collection significantly streamlines this process while taking shortcuts may lead to increased costs and delays. It’s important to secure relevant evidence early that will withstand judicial scrutiny and effectively support your case.

Case Overview: Landscaping Incident

A critical workplace injury occurred at a landscaping site. The individual sustained injuries after being crushed between a motorized concrete transport buggy and a dump truck's tailgate (Figure 1). The landscaper was engaged in the transfer of concrete debris using a skid loader that was stationed on the side of a roadway to load the demolished concrete into a dump truck. During the operational cycle, the buggy operator reversed the concrete buggy away from the loader and into the back of the dump truck, resulting in his upper torso pressing against the vehicle's tailgate. He was trapped in a position that caused his chest to press the safety lever that, when released, stopped the drive system on the buggy.

The reconstruction of the event was informed by two photographs secured by first responders, which became the crux of the spatial analysis (Figure 2). Because the laser scan was taken long after the accident, placing the scale vehicle models accurately within the scene was a challenge. Advanced laser scanning techniques and 3D models of the skid loader, truck, and buggy, augmented by the injured worker’s biometric profile, were utilized to reconstruct the scene. The precise positioning of the skid loader and dump truck, critical to understanding the dynamics of the accident, was extrapolated from the photographs, defining the operational environment that was unsuitably confined.

The 3D model also served as a blueprint for a physical model (Figure 3). This model was instrumental in physical testing to challenge the alleged failure of the buggy's safety mechanism. The tests illustrated the continuous engagement of the drive system when controlled force was applied using a physical surrogate, mimicking the incident conditions.

Case Overview: Urban Transit Incident Analysis

Video camera footage can be informative. Knowing the movements of vehicles, pedestrians, and other objects may explain why an accident occurred. However, it’s frequently not a good tool for determining visibility in nighttime conditions. Video cameras “see” differently in the dark than the human eye can. When a city bus struck and killed a pedestrian, a nighttime conspicuity analysis proved crucial to understanding the bus driver’s view.

The initial step in the reconstruction process involved capturing detailed survey quality data of the accident location using laser scanning to develop a precise 3D model. Concurrently, a detailed lighting analysis was executed, measuring luminosity from multiple sources which were then integrated into the 3D environmental model. This integration was critical in replicating the visual conditions during the incident and included stationary lights, like streetlights, and moving lights on vehicles (Figure 4).

Security camera footage from the bus supplied vital information regarding vehicle movements and pedestrian activity at the time of the accident. A visualization specialist utilized this data to accurately position light sources and animate the scene, enhancing the fidelity of the reconstruction.

Because the bus had a camera viewing the driver, a human factors expert's analysis contributed to the creation of a simulated driver's viewpoint. This virtual driver’s vantage point was critical in showing the driver's potential visual perception during the incident (Figure 5), helping the expert explain why the pedestrian was difficult to see in the background of the headlight glare from oncoming vehicles.

Phase 3: Decision Making

The integration of rapid data collection technologies into legal practice has revolutionized how digital environments are constructed and utilized. These digital sandboxes serve as dynamic tools where layers of information about an event are assembled in valuable ways. Sandboxes allow for the iteration of scenarios, advancing the investigative process by prompting discovery questions. What other useful data exists or could be collected? What should be asked in a deposition? Things learned in the sandbox also guide physical testing to eliminate uncertainties, such as the effect of sunlight on a dirty windshield's transparency.

Once the team has exhaustively analyzed and combined all available information, the reconstructed digital model becomes an educational platform. It translates complex scenarios into visual narratives—images and movies—that animate the event for those outside the investigative circle. These visual aids are instrumental in resolving cases, with the reconstructed reality playing an important role from early in the investigation until the dispute is resolved.

Digital sandboxes play a critical role in helping clients understand and evaluate evidence, which in turn informs their decision-making. These tools allow stakeholders, who may not be well-versed in legal details to better grasp the case strategy and determine the right course of action regarding settlements or trial proceedings.

Deciding to go to Trial:

If the case does not settle and the parties move forward to trial, visual storytelling can significantly enhance juror comprehension of complex information, tapping into the innate human proficiency for processing visual data. It can demystify expert testimony, replacing jargon with clear, impactful imagery. It’s important to remember that jurors will filter the story through their personal experiences, which can both aid in understanding familiar concepts and elicit skepticism towards information that conflicts with their beliefs. Furthermore, a coherent narrative is key; jurors will scrutinize any omissions or inconsistencies with a critical eye, as evidenced by the research of Pennington and Hastie (1992)¹. Therefore, visual aids are most compelling when they are part of a well-orchestrated narrative, enhancing and reinforcing expert testimony, especially when prepared in a digital sandbox.

For attorneys incorporating visual aids alongside expert testimonies, a comprehensive understanding of the trial environment is essential. Crafting a strategy that dovetails with the courtroom's technical capabilities is the responsibility of the attorney who brings the expert witness. Legal teams must address several key logistical questions:

Finally, make sure to consider the merits and drawbacks of advanced versus basic technological approaches (for example, equipping jurors with VR headsets versus displaying a video or live feed of the expert's VR demonstration on a screen).

Involving your visual expert early and developing themes in a digital sandbox environment can enhance the quality of visuals your team decides to bring to the courtroom. Such proactive collaboration ensures that the presentation is well-founded and informative, enabling the legal team and sponsoring expert to effectively use the visual products to communicate with the jury.

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¹Pennington, N. and Hastie, R. (1992). Explaining the Evidence: Tests of the Story Model for Juror Decision Making. Journal of Personality and Social Psychology, Vol. 62 (2), 189-206. DOI:10.1037/0022-3514.62.2.189