1. Talk to them. Explain some actions are self-defeating.
2. Teach them. Going to court may be a new experience for them.
3. Get paid first. Money motivates clients.
4. Rehearse. Role-playing can help things go smoother.
5. Warn of consequences. Emphasize the dangers of violating terms.
6. Don't sugar-coat it. This might require blunt talk.
7. Put key advice in writing. This protects both of you.
8. Tell them three times. Repetition helps memory.
9. Prepare a checklist of client do's and don'ts. Review it to stay on track.
10. Offer continuous feedback. Instruct them on how to improve.
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